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Behavioral Health Software to Better Support Patients With Mental Health Conditions and Substance Use Disorder

Deliver quality care with tools that enable better care collaboration between a patient’s care provider both inside and out of the behavioral health clinic. Help drive down the amount of ED visits by high-risk patients with proactive communication between health care settings.

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Unmatched Network Scale & Activation

#1 in Post-Acute Network Coverage With 70% Market Share Across 22,000+ Skilled Nursing and Long-Term Care Facilities, and 3,000+ Hospitals. Active Today.

A Safety Net for High-Risk Patients


With behavioral health problems and the opioid crisis impacting the lives of millions of people annually, hospital emergency departments in particular are having a hard time with these cases and require tools and technology to better manage and support  the mental health crisis.

Our behavioral health software helps care staff understand a patient’s mental health history, helping to reduce ED visits could become rare. When an ED visit is necessary, our software shares key insights to create a smooth process for everyone involved. With 1 in 8 visits to an ED related to mental health or substance abuse disorder, care collaboration technology is crucial in delivering the right care.

Key Features of Our Behavioral Health Software

Improve Care Coordination Across Multiple Disciplines

Improve outcomes and reduce costs with technology that helps create an integrated and collaborative approach to care and helps strengthen relationships between behavioral and mental health practitioners and physical health providers.

Insights Allow You to Provide the Right Level of Support

Gain real-time visibility into patient activity data that delivers the insights needed to understand a patient’s mental health history and better address an ED episode. Empower staff at clinics to reach out to schedule a follow-up appointment.

Less Frequent Emergency Department Visits

With a better understanding of a patient’s mental health history and triggers, ED visits can be improved and less violent outbursts will occur. Care managers can log notes and insights in our software which are then displayed to the ED physicians if a patient visits.

Reports to Find and Identify Patients at Highest Risk

Give your staff tools to create reports using real-time data to find and identify their patients at highest risk.  Give your staff tools to work collaboratively with clinical supervisors, medical directors, pharmacists, psych nurses, and any other members of the care team to determine the best care plan for each patient.

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Proven Outcomes


reduction in all-cause 30-day readmissions at hospital partner in Oregon


reduction in avoidable readmissions at skilled nursing provider partner’s 3 facilities in Oregon


reduction in post-acute readmissions within the first 30 days


reduction in all-cause 30-day readmissions at hospital partner in southwest Washington


reduction in the cost of care and a 7% drop in avoidable admissions at ACO in Washington


of transitions fully electronic, saving time and reducing mistakes
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Addressing the Behavioral Health Shortage Through Care Collaboration

Every year, around 45 million adults in the United States experience a mental health condition. Additionally, The US spends over $200 billion and $35 billion per year on mental disorders and substance use disorders, respectively. This white paper discusses the shortage of behavioral health professionals, government initiatives, the role of collaboration, and success stories from organizations who have improved clinical and financial outcomes by prioritizing care coordination.

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Let Collective Medical, a PointClickcare company, help your emergency department decrease mental health and substance abuse disorder related visits.