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A safety net for high-risk patients

Timely follow-up through care collaboration is key to helping patients with substance use disorder and mental health conditions get the lasting support they need following a crisis situation.

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A safety net for high-risk patients
Rachel’s story

Understanding her mental health history was key to helping her both inside and out of the behavioral health clinic.

Although she was getting care at a local community resource center, when panic attacks hit, Rachel went straight to the emergency department. During these visits, Rachel would often become violent, endangering staff, other patients, and herself.

Her case manager began logging insights into Rachel’s care in the Collective platform—including suggesting ED physicians avoid harsh lighting or certain words that triggered Rachel’s violent outbursts—which were sent to physicians whenever Rachel presented in the ED. These insights helped clinicians keep her calm until her care manager could meet her in the ED.

With better care collaboration, Rachel’s ED visits are becoming more rare. And when they do happen, they are a much smoother process for everyone involved.

(Anonymized patient story)

Improve care coordination across multiple disciplines

The Collective platform helps establish an integrated and collaborative approach to care that improves
outcomes and reduces costs. This approach strengthens relationships between behavioral and mental health practitioners and physical health providers.

Insights allow you to provide the right level of support

Collective delivers real-time visibility into patient activity. Therapists and care team members receive notifications directly within established workflows whenever patients of concern register in the ED. Acute care providers gain the insight needed to address the episode, and clinics are empowered to reach out to schedule a follow-up appointment.

Collective Medical puts an end to fragmented care with a more integrated, holistic approach to addressing mental and behavioral health needs

White Paper

Addressing the Behavioral Health Shortage Through Care Collaboration

Every year, around 45 million adults in the United States experience a mental health condition. Additionally, The US spends over $200 billion and $35 billion per year on mental disorders and substance use disorders, respectively. This white paper discusses the shortage of behavioral health professionals, government initiatives, the role of collaboration, and success stories from organizations who have improved clinical and financial outcomes by prioritizing care coordination.

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Case Study

Navigating Care Coordination for Behavioral Health Patients

Navos Mental Health Solutions works to provide patients struggling with mental and behavioral health conditions and substance use disorders with comprehensive care. Collective's platform enables Navos to better track patients, gain valuable insights into patient...

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Case Study

Coordinating ED and Behavioral Care for Better Patient Outcomes

Sturdy Memorial Hospital is a small, independent hospital in Southeast Massachusetts. That means finding beds or funding for behavioral health patients can be a challenge. Sturdy Memorial implemented a care coordination initiative as a way to help minimize ED boarding...

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See how Collective integrates behavioral and mental health teams for better outcomes