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Collective Medical Helps Behavioral Care Network Coordinate to Improve Patient Outcomes

Mid-Valley Behavioral Care Network (BCN) case managers, psychiatrists, and therapists saw the inefficiencies facing behavioral health when trying to coordinate patient care with the broader care team. Realizing the drawbacks of calling hospitals searching for the right contact and checking faxes—trying to gather info after patients were discharged from the ED—this network began to advocate for better care collaboration using technology.