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HIMSS20 Presentations Showcase Collective Medical Clients Helping Vulnerable and Complex Patients Receive Appropriate Care with Technology

Aspire Health Alliance and Alta Bates Hospital to be featured at HIMSS20

SALT LAKE CITY, UTAH —February 20, 2020—Collective Medical, delivering the leading ADT-based network for real-time care collaboration today announced that Dr. Deborah Jean Parsons, director of integrated care at Aspire Health Alliance, and Dr. Ronn Berrol, medical director, Summit/Oakland Campus, Alta Bates Summit Medical Center, will be presenting results from respective care collaboration programs at HIMSS20.

Dr. Parsons will present “Critical Connections: Finding and Linking Medicaid Patients to Healthcare,” Tuesday, March 10, 2020, 3:00pm EST in W209C of the Orange County Convention Center. In this session, Dr. Parsons will discuss the unique population health challenges facing providers who manage Medicaid beneficiaries with complex physical, behavioral and mental health needs and explain how real-time updates and care collaboration can effectively and efficiently help deliver complex, high-risk populations the diverse health services they require.

According to an article by Healthcare IT News, use of the Collective platform has helped Aspire case managers track patients to schedule necessary follow-up appointments, ultimately contributing to a 50 percent engagement rate in Aspire’s behavioral health program.

“Aspire participates in MassHealth, our state’s Medicaid system, and we were under some pressure to improve patient outcomes and to reduce our overall costs as part of MassHealth’s plan to streamline patient care,” says Dr. Parsons. “Real-time notifications are so important to help you find and engage with all of your patients—even those with social determinants of health like transient populations or the homeless.”

More than half a million Americans are homeless, and the impact is largely being felt in hospital emergency departments across the country. New state laws demand hospital EDs to take steps to more safely discharge homeless patients but identifying these patients can be difficult when they are often reluctant to disclose their lack of housing.

Dr. Berrol’s presentation “Navigating America’s Hidden Healthcare Crisis: Homelessness”—Wednesday, March 11, 2020, 1:00pm EST in room W330A of the Orange County Convention Center—will explore how to use the resources available in your community and care collaboration tools to make a meaningful impact on patients’ lives, rather than simply being compliant with the law.

“We’ve been using the Collective platform to address the underlying social determinants of health of patients with patterns of high utilization,” says Dr. Berrol. “Many of our patients are struggling with homelessness, so promptly identifying this high-risk population in a busy ED can be problematic. Living conditions greatly effect a patient’s overall health, so knowing that info is critical when developing and coordinating care plans.”

As part of a rapid expansion following the announcement of its Kleiner Perkins-led Series A funding round, Collective now connects patient data across all 50 states. Physicians, nurses and other care team members benefit from patient insights sourced from every state in the nation. Care teams across all points of care are served by the Collective platform, including those based in hospitals, ACOs, emergency departments, physician practices, long-term and post-acute care facilities and behavioral health practices.

To learn more about Collective’s impact visit 8200-31 at HIMSS20 or visit

Collective Medical empowers care teams to improve patient outcomes by closing the communication gaps that undermine patient care. With a nationwide network engaged with every national health plan in the country, hundreds of hospitals and health systems and tens of thousands of providers, Collective’s system-agnostic platform is trusted by care teams to identify at-risk and complex patients and facilitate actionable collaboration to make better care decisions and improve outcomes. Based in Salt Lake City, Collective is proven to streamline transitions of care, improve coordination across diverse care teams, and reduce medically unnecessary hospital admissions. Learn more at


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